Why select us? What’s our main point of difference?

We Are Proactive

We visit our clients at their home or work place. We try to walk in our clients shoes. See the problems from your perspective.

We know, everybody says this?

Question. Has your other professional advisers visited your home? Or business. Do they truly understand what you do or how your business works?

It might seem a subtle difference; however the outcomes can be significantly different.

Why Use a Broker?

Every day we see advertisements telling clients to buy insurance direct.
"No hassles."
"Cheaper."
The messages vary, but all follow similar themes.

Interestingly however, there has never been a more important time to get professional assistance.

1. Fact 1 - Insurance contracts are very complex.
2. Fact 2 - If you get it wrong, the insurance company may find the loophole and the loss may not be survivable “ for You”.
3. Fact 3 - Did you tape the phone call? You can bet the insurance company did. Your broker will have written records to assist you at claim time.
4. Fact 4 - If the broker makes an error setting up your policy or misses something, we have insurance to cover these mistakes. Do you?
5. Fact 5 - It costs an insurance company approximately 5% more to use a brokers service than the cost of running their own staff wages and office expenses.
   
   At claim time however, they pay out on average 14% less in claims to the policy holder – to you, who don’t have a broker

Regardless of who, please use a broker to review your situation and present the best options specific to your situation.

Buying Power

We believe Feldwick is to be the largest Southland owned Brokerage.
Additionally, Feldwick is the Southland and Central Otago member of Advisernet NZ.

Adviser Net NZ is partly owned by Adviser Net Australia and Aus Brokers, (An A list company in Australia.)
The group places approximately 1.8 Billion of annual premiums yearly.

Yes, we can obtain great deals locally and worldwide.

Backup Insurance Programme

All brokers are required to carry Professional Indemnity Insurance to cover errors or omissions that might occur.

Feldwick clients currently enjoy the protection of $140,000,000 cover in any one year...

International Research.

When giving advice, naturally having access to information is the very foundation for all brokers. Feldwick has access to an extensive library and the technical staff of Loss Management International (LMI).

Additionally, as members of IBANZ (Professional Body for NZ Brokers) we can access the NZ databases and liaise with members throughout NZ.

International Support

In the event of a large claim or perhaps an event not commonly encountered, we have access to LMI specialist staff including legal support to assist preparing claims. They can be engaged to liaise directly with insurance companies to ensure correct decisions are made.

Professional and Ongoing Training.

Both Senior Brokers at Feldwick have obtained the Authorised Financial Status. It is believed our brokers were the first “general” Insurance Brokers to reach this level in NZ. As part of maintaining this qualification, ongoing professional training must be maintained.